Terms and booking policy

Booking requests

Booking through this website sends the salon a request, not a confirmed appointment. Your appointment is confirmed only when the salon contacts you. If the time you asked for is taken, they will offer the nearest times they have.

Appointment times on the price list are a guide. Prices are those on the salon’s price list at the time of your appointment, and each salon has its own list.

Before your appointment

Please tell us about any allergies, sensitivities, scalp conditions or recent colour or chemical treatments before your appointment. Colour services may need a patch test first. We may change or decline a treatment if we think it is not safe to go ahead.

Cancelling or changing an appointment

Please give us at least 24 hours’ notice if you need to cancel or move your appointment. You can let the salon know by:

• phone call or text message (Kelmscott 0426 514 094, East Perth 0450 617 771)
• Instagram direct message
• email (kelmscott@hairmajesty.com.au)

We do not charge a cancellation fee. If an appointment is cancelled with less than 24 hours’ notice, or missed without notice, we may decline future bookings.

If we ever need to cancel or move your appointment, we will tell you as early as we can and offer another time.

Your rights

Nothing in these terms limits your rights under the Australian Consumer Law. How we handle your personal information is set out in our Privacy Policy.